RETURNS PORTAL

If you've purchased from Denmark, Germany, Ireland, UK, Sweden, Spain, Belgium, order a prepaid return label below.

If you have made a purchase from another country, please visit our EXCHANGES & RETURNS page and follow the instructions provided there.

We accept exchange and return items within 30 days, starting with the day that you receive item(s).

HOW TO ORDER A PREPAID LABEL

  • Enter your email and full order no. (example: 9999DK) to access returns portal.
  • Order a prepaid shipping label, attach it to the parcel and drop it off at the nearest GLS or UPS drop-off point.
  • If you are shipping a package from the UK, attach 3 copies of the invoice* in a clear envelope on the outside of your package.
    *Use the invoice you received with the parcel.

Note: Shipping expenses will be later deducted from your refund.


7 € Denmark

15 € Germany, Sweden

20 € Ireland, UK, Spain, Belgium, The Netherlands